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Cookie Policy

Learn about the cookies we use on our website, how they help improve your experience, and how you can control them.

Effective Date: December 15, 2024

Last Updated: December 15, 2024

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how their site is being used.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

How We Use Cookies

Guide Infinity uses cookies to:

  • Ensure our website functions properly and securely
  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve our services and user experience
  • Provide personalized content and advertisements
  • Enable social media features and functionality

Types of Cookies We Use

Essential Cookies

Purpose: These cookies are necessary for the website to function properly and cannot be disabled.

Examples:

  • Security and authentication cookies
  • Session management cookies
  • Load balancing cookies
  • Cookie consent preferences

Legal Basis: Legitimate interest (essential for website operation)

Retention: Session or up to 1 year

Analytics Cookies

Purpose: Help us understand how visitors interact with our website by collecting anonymous information.

Examples:

  • Google Analytics cookies
  • Page view tracking
  • User journey analysis
  • Performance monitoring

Legal Basis: Your consent

Retention: Up to 26 months

Third Parties: Google Analytics

Marketing Cookies

Purpose: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Examples:

  • Facebook Pixel
  • Google Ads tracking
  • Retargeting cookies
  • Social media advertising

Legal Basis: Your consent

Retention: Up to 2 years

Third Parties: Facebook, Google, LinkedIn

Functional Cookies

Purpose: Enable enhanced functionality and personalization on our website.

Examples:

  • Language preferences
  • Region/location settings
  • Form auto-fill data
  • User interface preferences

Legal Basis: Your consent

Retention: Up to 1 year

Detailed Cookie List

Cookie Name Type Purpose Duration Provider
cookie_consent_set Essential Stores your cookie consent preferences 1 year Guide Infinity
session_id Essential Maintains your session across page visits Session Guide Infinity
_ga Analytics Distinguishes unique users for analytics 2 years Google Analytics
_gat Analytics Throttles request rate for analytics 1 minute Google Analytics
_gid Analytics Distinguishes users for analytics 24 hours Google Analytics
_fbp Marketing Facebook advertising and analytics 3 months Facebook
preferences Functional Stores your website preferences 6 months Guide Infinity

Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

Browser Settings

You can also control cookies through your browser settings:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

Third-Party Opt-Outs

You can also opt out of specific third-party cookies:

  • Google Analytics: Google Analytics Opt-out Browser Add-on
  • Facebook: Facebook Ad Preferences
  • Digital Advertising Alliance: DAA Consumer Choice Tool

Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

If You Disable Essential Cookies

  • Website may not function properly
  • Security features may be compromised
  • Unable to maintain login sessions
  • Form submissions may fail

If You Disable Analytics Cookies

  • We cannot improve website performance
  • Unable to identify popular content
  • Cannot track user journey problems
  • Reduced ability to optimize user experience

If You Disable Marketing Cookies

  • You'll still see advertisements, but they won't be personalized
  • We cannot measure advertising effectiveness
  • Social media features may be limited
  • No impact on core website functionality

Mobile App Cookies

If you use our mobile applications, similar tracking technologies may be used:

  • Device identifiers and analytics
  • Push notification preferences
  • App usage statistics
  • Crash reporting data

You can manage these preferences through your device settings or within the app itself.

International Data Transfers

Some of our third-party cookie providers may transfer data outside of Canada. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by the Privacy Commissioner
  • Standard contractual clauses
  • Certification schemes and codes of conduct
  • Specific consent where required

Updates to This Policy

We may update this Cookie Policy to reflect:

  • Changes in cookie technologies
  • New third-party services
  • Legal or regulatory requirements
  • Improvements to our services

We will notify you of significant changes through:

  • Updated cookie consent banner
  • Email notification to registered users
  • Website announcements

Frequently Asked Questions

Are cookies safe?

Yes, cookies are generally safe. They are small text files that cannot execute code or contain viruses. However, they can be used to track your browsing behavior, which is why we ask for your consent.

Can I use your website without cookies?

You can browse our website with only essential cookies enabled. However, some features may not work properly, and we won't be able to provide a personalized experience.

How often should I review my cookie settings?

We recommend reviewing your cookie preferences annually or whenever we make significant changes to our cookie policy.

Do you share cookie data with third parties?

We only share cookie data with trusted third-party service providers who help us operate our website and improve our services. We do not sell cookie data to advertisers.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email

[email protected]

Phone

+1 (416) 555-0123

Mailing Address

Guide Infinity Inc.
Attention: Privacy Officer
1234 Innovation Drive
Toronto, ON M5V 3A8
Canada

Acknowledgment: By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies as described herein.

Guide Infinity

Transforming Canadian cottages with smart technology solutions since 2009. Your trusted partner for cottage automation and remote monitoring systems.

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Contact Info

1234 Innovation Drive
Toronto, ON M5V 3A8
Canada
+1 (416) 555-0123
[email protected]

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